The practical business school for Malaysian SMEs.
Practical guides, calculators, and templates for running an online, retail, or growing business in Malaysia. SSM, SST, e-invoicing, courier rates — explained plainly, in English or Bahasa Melayu.
Pick your pathway
Three tracks, each a curated path from first steps to growth.
Online Business
Sell on Shopee, TikTok & your own store. Payments, shipping, and digital marketing.
Explore →Retail Business
Storefronts, POS, stock control, and staffing for physical shops across Malaysia.
Explore →Business Foundation
SSM registration, SST, e-invoicing, bookkeeping and compliance — the essentials.
Explore →Latest SME News
View all news →NCER Targets RM470 Bln Investment Realisation By 2030
Hormuz traffic dwindles after Middle East attacks intensify
Anwar says Miti to pursue wider market access for Malaysian goods in India
Anwar seeks closer Malaysia-Keralam ties in key sectors including digital economy, healthcare
Latest Opportunities — TenderRadar
View all →Installation of dental clinic units for Putrajaya health clinic project
SISTEM KELENGKAPAN UNIT PERGIGIAN UNTUK PEMBINAAN KLINIK KESIHATAN (JENIS 3) DAN PUSAT PAKAR PERGIGIAN PRESINT 6, PUTRAJAYA
Construction of an additional building at IPG Kampus Kota Bharu
PEMBINAAN BANGUNAN TAMBAHAN DI INSTITUT PENDIDIKAN GURU KAMPUS KOTA BHARU, KOTA BHARU, KELANTAN
Upgrading integrated ICT systems at the national defense education center
TENDER BAGI MENAIK TARAF SISTEM TEKNOLOGI MAKLUMAT DAN KOMUNIKASI (ICT) BERSEPADU DI PUSAT PENDIDIKAN PERTAHANAN NASIONAL (PUSPAHANAS)
Popular guides
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Build vs Buy Software: An Honest Framework for SMEs
Most SME software decisions are made backwards — the tool is chosen before the problem is written down. This framework starts with the honest version of the question, includes the answer nobody sells you (a spreadsheet is sometimes correct), and puts a number on the cost everyone forgets: maintenance.
7 min read
Cash on Delivery in Malaysia: The Real Economics
COD is not free money — it costs you a handling fee on every collected parcel, a return leg on every refused one, and weeks of delay before the cash reaches your bank. Work out the number that matters: how many extra orders COD must bring in before it pays for itself. For most Malaysian sellers that figure is around 20%.
9 min read
A Complaint-to-Resolution Workflow for Property and Retail Operations
Most complaint handling fails at one of two points: nobody owns it, or nobody can prove it was fixed. A workflow with six stages, one owner per stage and evidence at closing fixes both — and the reason-code data it produces is what finally stops the same complaint arriving every month.
7 min readFree calculators & tools
Answer a real business question in under a minute.
Empowering Malaysian SMEs
SME Academy is built to guide Malaysian businesses through every stage of growth — from starting up and managing compliance, to scaling and maturing operations. We provide practical, jargon-free guides and tools to help entrepreneurs avoid common pitfalls, optimize operations, and build sustainable enterprises.
Learn more about our mission →