Guides
Browse our library of practical guides for Malaysian SMEs. From registering your business to scaling across channels — each guide is written for the realities of doing business in Malaysia.
Guide listing
Accounting Basics & SST for Malaysian SMEs
Sales Tax is 10% standard (5% on selected goods); Service Tax is 8% standard (6% on F&B, telco, parking and logistics). You must register once taxable turnover crosses RM500,000 (RM1.5 million for F&B) and file SST-02 every two months.
6 min read
Salary Structures & Payroll Compliance for Malaysian SMEs
Minimum wage is RM1,700/month for every employer, regardless of size. Overtime is calculated as (monthly salary ÷ 26 ÷ normal daily hours) × a multiplier — 1.5x on normal days, 2x on rest days, 3x on public holidays. Full pay-structure design guide below.
6 min read
How to Build HR Policies & Employee Handbooks
One legal requirement most SME handbooks miss: since 2023, employers must conspicuously exhibit an anti-sexual-harassment notice at the workplace at all times — failure risks a fine of up to RM50,000. Full handbook structure, disciplinary process, and rollout guide below.
6 min read
Business Compliance Requirements in Malaysia
Five agencies matter to most Malaysian SMEs: SSM (annual filings), LHDN (income tax), RMCD (SST), KWSP/PERKESO (employer contributions), and your local council (premise licensing). Full compliance calendar with deadlines and penalties below.
7 min read
How to Register a Company in Malaysia (2026 Guide)
Malaysia has four business structures to register with SSM: Sole Proprietorship, Partnership, LLP (PLT), and Sdn Bhd — each with different fees, liability protection, and ongoing compliance. Full comparison and registration steps below.
6 min read
Enhance Customer Experience in Retail Environments
Create memorable in-store experiences that build loyalty. Store layout, service standards, feedback systems, and omnichannel integration for Malaysian retailers.
2 min read
Execute In-Store Promotions & POSM
Plan and execute effective in-store promotions. POSM materials, promotional mechanics, staff briefing, and post-promotion analysis for Malaysian retail.
2 min read
Run Van Sales & Distributor Workflows
Master van sales operations in Malaysia. Stock loading, route execution, cash collection, and distributor management workflows explained.
2 min read
Plan Routes & Store Visit Schedules
Optimise your field team routes and store visit schedules. Reduce travel time and increase productive time with better route planning.
2 min read
How to Track OOS, Expiry & Replenishment Cycles
Reduce out-of-stocks and expiry losses with systematic replenishment. Inventory management best practices for Malaysian retailers.
2 min read
How to Manage Promoters & Merchandising Teams
Lead your field teams effectively. Training, scheduling, performance tracking, and communication for retail promoters and merchandisers.
2 min read
How to Conduct Shelf Audits & Planogram Checks
Ensure your products are always on shelf and properly displayed. A guide to shelf audits, planogram compliance, and merchandising execution.
3 min read